Terms of Service

ClearFrame is operated by DNS Ventures LLC, a Wyoming limited liability company. In these terms, “we” and “us” mean DNS Ventures LLC, and “you” means the person or company using ClearFrame.

Using ClearFrame means you accept these terms. If you are agreeing on behalf of a production company or an agency, you are confirming you can bind it.

ClearFrame is document assembly and record-keeping software. It is not a law firm, it does not practise law, and nothing it produces is legal advice.

ClearFrame takes the facts you enter about a production and returns which consent, disclosure and residual obligations its rules corpus says apply, each with its authority, citation and effective date. It generates instruments to execute against that determination, records signatures against them, and exports a Clearance Packet.

It does not certify that your production is compliant, and it cannot. A Clearance Packet states what was determined, under which corpus version, as of which date, and states its own gaps. Whether that satisfies an underwriter, a network, a brand’s legal department or a court is a judgement those people make, not one we make for them.

The determination is only as good as the facts you enter and the corpus version it ran against. Law moves. A determination is a dated record, not a standing guarantee, and we publish the regulation tracker so you can see when the ground under one has shifted.

ClearFrame is not affiliated with or endorsed by SAG-AFTRA, the AMPTP, the Joint Policy Committee, or any government body.

Use ClearFramethe way you would use a well-organised checklist and a good set of precedent documents: to know what to ask, and to have the paperwork ready when you ask it. It does not replace your production counsel, your E&O broker or your union representative, and you should not treat its output as a second opinion from any of them.

The instrument templates are drafted to real conventions but they are starting points. If a document matters to a deal, have someone qualified read it before it is signed.

You need an account to run a determination. Keep the password to yourself, give us an address you actually read, and tell us promptly if you think someone else is in the account. Anything done through your account is treated as done by you.

You must be at least 18 to open an account. One person, one account — sharing a single login across a team defeats the audit log, which records who did what.

Prices are on the pricing page and are in US dollars. Subscriptions bill monthly in advance on the date you started. A Single Clearance Packet is a one-time purchase that buys one packet export.

Dodo Payments is our merchant of record. They take the payment, they are the seller named on your receipt, and their terms govern the transaction itself. We never see or store your card details.

Prices exclude tax. Any sales tax, VAT or GST that applies where you are is added at checkout and collected by Dodo Payments.

We can change prices. If a change affects a plan you are already on, we will tell you by email before it takes effect, and you can cancel before it does.

You can cancel at any time, and your plan runs to the end of the period you have already paid for.

The full terms, including the refund window and what happens to your records, are in the Refund and Cancellation Policy, which forms part of this agreement.

Everything you put into ClearFrame — production facts, documents, signature records, packets — belongs to you. We claim no ownership of it and we do not use it to train anything.

You give us permission to store and process it for the purpose of running the service for you: evaluating a determination, generating an instrument, recording a signature, building a packet, and keeping it available to you afterwards. That permission exists so the software can work, and it ends when you delete the material or the account.

What we store, and how to get it deleted, is set out in the Privacy Policy.

When you send a signature request, you are asking a real person — a performer, a vendor, a crew member — to put their name and their consent on a record. You are responsible for having the right to contact them, and for the accuracy of what the document says about them.

You are the one who decides what goes in those documents. We provide the mechanism and the record. We are not a party to the agreement between you and the person who signs.

Signatures commit to the SHA-256 hash of the exact document text the signer was shown. The audit log is append-only and hash-chained, so each entry commits to the one before it.

This means you cannot quietly change a signed document, and neither can we. If a document is altered after signature, the packet reports the mismatch as a blocking gap instead of passing. That is the product working, not a fault. A record you could edit would not be worth handing to an underwriter.

Do not use ClearFrame to:

• Forge a signature, or send a document to someone under a false identity
• Produce a record you intend to present as something it is not
• Break the law, or infringe someone else’s rights
• Attack, overload or reverse-engineer the service, or work around its limits
• Resell access, unless we have agreed that in writing

We can suspend or close an account that does these things. Where we can, we will tell you why first and give you a chance to fix it.

We work to keep ClearFrame up and we do not promise a specific uptime figure, because we are not in a position to back one with a credit. What we do commit to is that your records remain your records: if the service is unavailable, that is an interruption, not a loss.

If we ever discontinue ClearFrame, we will give at least 30 days’ notice by email and a way to export everything you have.

ClearFrame is provided as it is. Beyond what these terms say plainly, and to the extent the law lets us, we make no other warranty — including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

In particular, we do not warrant that a determination will satisfy any underwriter, network, platform, guild or regulator. See clause 2.

Some places do not allow parts of this to be excluded. Where that is true, this clause applies only as far as it is allowed, and your statutory rights are untouched.

Neither of us is liable to the other for indirect or consequential loss, or for lost profits, lost revenue, lost business or lost data, even if the loss was foreseeable.

Our total liability to you, for everything arising out of this agreement taken together, is capped at what you paid us in the twelve months before the claim arose.

Nothing here limits liability for fraud, for fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

We can update these terms. If a change materially affects you, we will email the address on your account at least 14 days before it takes effect, and the date at the top of this page will change. Carrying on using ClearFrame after that means you accept the new version. If you do not, cancel — clause 6 applies and you keep the period you paid for.

This agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. The courts of that state have jurisdiction, and both of us agree to that.

If you are a consumer somewhere with rules that give you a different forum or different protections, those rules still apply to you. This clause does not take them away.

If a clause turns out to be unenforceable, the rest still stands. Not enforcing something once does not waive it. You may not transfer this agreement without our consent; we may transfer it as part of a sale of the business, and would tell you.

These terms, the Refund and Cancellation Policy and the Privacy Policy are the whole agreement between us about ClearFrame.

Questions about these terms go to hello@synthworx.com. A person reads that mailbox.